Articles
Practical writing on AI, automation, and how teams actually ship software. New pieces appear at the top.
·11 min read
The AI software factory: what it is, why it matters, how I build it
AI gets you fast code. A factory around the AI gets you safe, reliable, secure code that actually ships. Here's the five-stage delivery system I run on my products today, and the risk-tier pass I'm rolling out next.
·6 min read
Why every clinic needs an AI overflow receptionist (and what most teams get wrong)
Missed calls cost clinics more than they realise. Here's how an AI overflow receptionist actually pays for itself in the first month — and the three mistakes we see practices make when rolling one out.
·5 min read
Calculating real ROI on AI automation, without the hype
Most AI ROI calculators are vendor-friendly fiction. Here's the back-of-envelope model we actually use with clients before any code gets written.